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Realtime integration with the Altigen phone system allows for live internet enabled call reports. This system replaces the current call detail reporting with a web based system.

Realtime reports generated on the fly allow you to get a "live picture" of whats going on in your callcenter. See how many calls are being made each day by every person or group in your callcenter.

Publish these reports for your employees to see allows for self motivation and management of there personnal and team performance.